In 2018, Honeywell spun off its home division to create Resideo, inheriting 50+ offices and over 100 fragmented smart home products spread across water, energy, air, and security.

• 27+ legacy apps across acquisitions and verticals

• Pro and consumer systems couldn’t communicate

• Thermostats, security, and energy tools operated in silos

• Outdated firmware, technician-locked devices, and ecosystem gaps led to customer frustration